Privacy Policy

Last updated: November 5, 2026

TAGGL ("we," "us," or "our") operates ridgefolkgear.shop. This page explains how we collect, use, and disclose your personal information when you use our website and services.

1. Information We Collect

We collect the following types of information:

Personal information you provide: name, shipping address, billing address, email address, phone number, and payment information when you place an order or create an account.
Automatically collected information: IP address, browser type, device information, pages visited, time spent, and referring URLs via cookies and similar technologies.
Order information: products purchased, order history, and transaction details.

2. How We Use Your Information

We use your information to:

Process and fulfill your orders, including shipping and customer support.
Communicate with you about your orders, products, and services.
Improve our website, products, and customer experience.
Send marketing emails (you may opt out at any time).
Comply with legal obligations and prevent fraud.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website and improve your experience. This includes:

Essential cookies: required for shopping cart, checkout, and security.
Analytics cookies: help us understand how visitors use our site (Google Analytics).
Advertising cookies: used by Google Ads to show relevant ads based on your browsing activity.

You can control or delete cookies through your browser settings. Disabling cookies may affect some website features.

4. Google Ads and Advertising

We use Google Ads to promote our products. Google uses cookies to serve ads based on your prior visits to this and other websites. You can opt out of personalized advertising by visiting Google Ads Settings or www.aboutads.info.

5. Your Rights Under CCPA (California Residents)

If you are a California resident, the California Consumer Privacy Act (CCPA) gives you the following rights:

Right to know: request details about the personal information we collect, use, and disclose.
Right to delete: request deletion of your personal information (subject to legal exceptions).
Right to opt-out: opt out of the sale of your personal information. We do not sell personal information to third parties.
Right to non-discrimination: we will not discriminate against you for exercising your privacy rights.

To exercise these rights, contact us at support@ridgefolkgear.shop.

6. Legal Basis for Processing

We process your personal information based on:

Performance of a contract: to process and fulfill your orders.
Legitimate interests: to improve our website and prevent fraud.
Consent: for marketing and analytics, which you may withdraw at any time.
Legal obligation: to comply with applicable laws and regulations.

7. Data Sharing and Disclosure

We do not sell your personal information. We may share information with:

Service providers who help us operate our website, process payments, and ship orders (e.g., Shopify, payment processors, shipping carriers).
Legal authorities when required by law or to protect our rights.

8. Data Security

We use reasonable administrative, technical, and physical measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.

9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

Questions about this Privacy Policy? Contact us at support@ridgefolkgear.shop or write to us at 4612 Cinderella Rd, Charlotte, NC 28213, Mecklenburg County.